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American Airlines Analyst, Revenue Management in Ft Worth, Texas

Location: AA Headquarters 1 (DFW-HDQ1)

Additional Locations: None

Requisition ID: 32140


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Revenue Management Team within the Revenue Management Division. This position will be responsible for providing support for various functions within Revenue Management including Group Exception Processing, Flight Overbooking Strategy, and the Flight Pre-removal process. This job also conducts both flight level and trend analysis and works to resolve operational issues and exception requests while protecting revenue.

Specifically, you’ll do the following:

  • Manages new discount meeting product, including evaluating requests to assess transactional and relationship value of traffic

  • Evaluates valid group pricing exceptions for possible fare overrides

  • Contributes feedback to policies, procedures, and best practices for relevant areas

  • Manages flight overbooking levels for special events

  • Analyzes denied boarding and spoiled seat trends to adjust flight overbooking strategies

  • Evaluates class level overbookings for certain exception types

  • Works to strengthen coordination between revenue management and various teams including reservations, GMT, policies and procedures, operations engineering, sales, and stations


Required Qualifications

  • High School diploma or GED Equivalency

  • ​Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.

  • Skills in analytics

  • Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations

  • Ability to learn business processes from other departments, and anticipate how they may be impacted by RM led changes

  • Ability to make independent judgments and decisions while taking ownership of job responsibilities

  • Ability to work across departments to solve problems

  • Ability to work on detail oriented projects

  • Ability to work well in a team environment

  • Ability to accept and appreciate of working in multi-cultural environment

Preferred Qualifications

  • Bachelor’s degree in relevant field or equivalent experience/training

Additional Locations: None

Requisition ID: 32140

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.